Refund Policy

Last updated: August 25, 2026

For this policy, returns and exchanges are available for both defective and non-defective merchandise when a request is opened within 30 days after delivery.

For this policy, a non-defective return, including a change of mind, personal preference, or selection of the wrong item, must be new, unused, in original condition, and accompanied by its original packaging, tags, and accessories.

For this policy, damaged, defective, incorrectly shipped, incomplete, or materially misdescribed merchandise may also be returned or exchanged.

For this policy, start the request with the order number, checkout email, and an explanation; photographs or video of the merchandise and packaging may be required for damage, defects, wrong shipments, or missing pieces.

For this policy, all returns are sent by mail using the free return label included in the package; no restocking fee applies, and nothing may be mailed before authorization.

For this policy, exchanges depend on current inventory, while an approved refund goes to the original payment method and is processed within 10 days after approval.